If you have the Zoom app installed on your device, go to your device’s Settings, and ensure the Zoom app has access to the device’s microphone and camera.
iPhone, iPad Users:
- Download the free Zoom Cloud Meetings app from the Apple Store
- Open the Settings interface for your device
- Scroll down and select Zoom
- Turn on Microphone
- Turn on Camera
Android Users:
- Download the free Zoom Cloud Meeting app from Google Play
- Install it on your Android device
- Open Settings
- Select Apps & Notifications
- Select App permissions
- Select Microphone and switch on the toggle for Zoom.
- Ensure that no other applications are using the microphone at the same time.
For more detailed information, access Zoom Support.